Customer Service and Tech Support Outsourcing Philippines.

Professional Customer Service and Tech Support Reps From $6 Per Hour

Virtual Coworker provides highly talented customer service staff and tech support outsourcing in the Philippines. Increase customer satisfaction by hiring support staff:

  • Email, Phone, & Live Chat Support
  • Answer Questions & Help Resolve Problems
  • Build Strong Relationships with Customers
  • Technical & Administrative Back-Office Support
  • Retain Customers & Grow Your Business
  • Troubleshooting & Customer Support
Previous Slides
Carmela Headshot
Carmela
Customer Rep

Most of Carmela's experience has been spent in Customer Service. She has a successful track record of handling customer ...

Experience

9 Years

Specialties

Customer Care, Customer Disputes

Gerald Headshot
Gerald
Customer Rep

Gerald has worked for a Teleshopping Account, which services clients in the US, Canada and Hawaii and has received recog...

Experience

12 Years

Specialties

Customer Care, Technical Support

Cathy Headshot
Cathy
Customer Rep

Cathy has been working in the BPO industry for 9 years. Billing Expert in various lines of business.She was trained at a...

Experience

9 Years

Specialties

Technical Support, Customer Care, Conference Facilitating

Next Slides
Talk to Us for a Free Consultation
Part-time or Full-time<br>Dedicated Staff<br>(min. 20 hours per week)
Part-time or Full-time
Dedicated Staff
(min. 20 hours per week)
From $6 an hour<br>Save up to 80%<br> on salary costs
From $6 an hour
Save up to 80%
on salary costs
Top 1% of Candidates<br>Staff work your time-zone<br>No Recruitment Fees
Top 1% of Candidates
Staff work your time-zone
No Recruitment Fees
Headquarters in US & Australia<br>Expert Recruiters<br> in the Philippines
Headquarters in US & Australia
Expert Recruiters
in the Philippines

Frequently Asked Questions

Customer Service focuses on the experience of the customer. Tech support focuses on resolving a technical issue or problem in the fastest, most cost-effective way. The aim is to solve technical problems such as installation issues, login errors, and other technical difficulties.

Our Specialists have excellent English skills. You will be able to experience their communication skills during your interview and may administer any mini-test activities you wish for further verification of their skill-sets.

Typically, this is done via live chat, email, or phone, you will need to set-up your own VoIP phone system. VoIP is an acronym for Voice over Internet Protocol that describes the method to place and receive phone calls over the internet.

Staff work 8 hours per shift, so you would need to hire 3 people to cover for 24 hours.

Since they are dedicated to you, there isn't a back-up person to cover while they are away unless.
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Hospitable, service oriented, and customer focused

In the Philippines, English is taught in schools as one of two official national languages, creating a highly proficient pool of customer service reps. Additionally, Filipinos are a very hospitable, service oriented, and customer focused people. Our customer service staff at Virtual Coworker are experienced, well trained and most of the time you can't even tell that they are located offshore.

At Virtual Coworker we make it easy to hire experienced Customer Service staff in the Philippines. We pre-screen and endorse all candidates that are shortlisted for your consideration, ensuring that they have the skills necessary to represent your brand. Our proprietary online management systems allow you to monitor and manage your Customer Service team, creating an environment of productivity and effective communication. We also take care of all payroll and HR issues allowing you to focus on growing your business.