Looking to grow your business beyond its current reach? Expansion into new markets is one of the most powerful ways for small and mid-sized businesses to scale. Whether it’s regional, national, or international growth, entering a new market increases revenue, brand visibility, and long-term sustainability opportunities. But it also comes with risk. Without a strategic…
Customer complaints may seem inconvenient, but they are one of the most valuable sources of feedback for any business. When handled correctly, complaints can uncover areas for improvement, strengthen relationships, and enhance customer loyalty. For small businesses, where every customer interaction matters, addressing complaints with care and efficiency can increase customer satisfaction and long-term growth….
In a crowded market, offering a great product or service isn’t enough, you also need to ensure it continues to evolve based on what your customers truly want. That’s where customer feedback becomes invaluable. When used strategically, feedback reveals what’s working, what needs improvement, and what opportunities you may be missing. For small business owners,…
In an age where customer expectations are higher than ever, personalization is no longer a luxury, it’s a necessity. Customers want businesses to understand their preferences, anticipate their needs, and deliver tailored experiences that make them feel valued. Did you know that 80% of consumers are more likely to do business with brands that provide…
Can a well-executed upsell improve the customer experience? Absolutely YES! The key lies in timing, messaging, and the right approach. Upselling is one of the most effective ways to boost revenue without acquiring new customers. When done correctly, it enhances the customer experience by offering additional value, rather than feeling like a pushy sales tactic….
Maintaining strong customer relationships is essential for small businesses’ long-term success. Customer Relationship Management (CRM) systems help companies track interactions, manage leads, and improve customer engagement. However, a CRM can quickly become disorganized and inefficient without regular updates and maintenance. Many small businesses struggle to keep CRM data accurate, track leads effectively and ensure personalized…
A customer-centric culture is more than just good service, it’s a business strategy that drives loyalty, satisfaction, and long-term growth. For small businesses, prioritizing customers can be a key differentiator in a competitive market. Research shows that 86% of buyers are willing to pay more for a great customer experience, and companies that lead in…
Every small business thrives on customer satisfaction, but how do you truly know what your customers think? Customer feedback isn’t just about collecting opinions; it’s about using insights to refine services, enhance customer experience, and boost business growth. In 2025, leveraging surveys is one of the most effective ways to gather customer insights how you…
Customer loyalty is the foundation of any successful business. Keeping customers engaged, satisfied, and returning for repeat business is far more cost-effective than acquiring new ones. One powerful way to enhance customer retention is by leveraging virtual assistants (VAs). These skilled professionals play a crucial role in building strong relationships, ensuring personalized service, and maintaining…
What defines a successful small business in 2025? It’s not just revenue, market share, or even innovation—it’s the strength of its core values. A company’s core values shape its culture, guide decision-making, and build trust with employees, customers, and even remote team members such as virtual assistants. When small businesses define, embrace, and uphold their…
What makes potential clients choose your business over the competition? For small business owners, credibility and trust are key factors in attracting clients. When used effectively, testimonials can showcase your value, establish trust, and drive sales. They provide proof of your business’s impact on real customers, making it easier for prospects to say, “Yes, I…
How do you turn a room full of strangers into opportunities? For small business owners, networking events are golden opportunities to build relationships, gain insights, and expand your reach. But walking into a room and hoping for connections isn’t enough. Preparation is key, and virtual assistants can play a crucial role in helping you research…
What does your personal brand say about your business? For small business owners, your personal brand can be your strongest asset. It’s the story, image, and values that shape how customers see you. With the help of virtual assistants, you can craft and maintain a strong personal brand that builds trust, attracts the right audience,…
What if your marketing plan could do more with less this year? The start of a new year brings a fresh opportunity to analyze what worked, tweak what didn’t, and embrace strategies that deliver better results. For many businesses, this means finding innovative, cost-effective methods to maximize their reach and drive conversions. Let’s explore how…
When it comes to building a successful business, the saying “It’s not what you know, it’s who you know” often holds true. Networking is more than exchanging business cards or connecting on LinkedIn; it’s about forging meaningful relationships that create opportunities, foster collaboration, and support long-term success. For entrepreneurs, these connections can lead to partnerships,…
Did you know that 70% of small businesses fail within 10 years—often because they grow too fast or without a plan? The truth is that not all growth is good growth. Expansion without strategy can lead to financial strain, resource depletion, and a fractured vision. Intentional growth—deliberate, well-planned, and resource-conscious—is the real game-changer. It’s about…
Entrepreneurs often juggle a million tasks, making it easy to feel overwhelmed. Without a clear routine, productivity can suffer, and important goals may fall by the wayside. The solution? Crafting a winning weekly routine tailored to your needs and aspirations. A well-structured weekly schedule empowers entrepreneurs to prioritize tasks, set achievable goals, and build flexibility…
Running a small business often feels like juggling endless responsibilities. Between managing operations, keeping clients happy, and meeting financial goals, it’s easy to lose sight of the bigger picture. But here’s the reality: the day-to-day grind can overshadow your long-term vision if you let it. So, how do you reclaim your vision and start thinking…
At Virtual Coworker, we believe in the power of community and compassion. Our commitment to meaningful causes is not just part of our corporate values—it’s a way of life for our team. This year, through the Step-tember Challenge and holiday giving initiatives, our employees went above and beyond to support local charities in the Philippines….
Human Resources (HR) is any organization’s backbone, ensuring smooth recruitment operations, onboarding, employee engagement, and more. However, managing these tasks effectively can be time-consuming and resource-intensive. That’s where virtual assistants (VAs) step in, providing valuable support to HR teams by streamlining processes and reducing workloads. Virtual assistants are no longer limited to administrative duties; they…
Did you know businesses that act on customer feedback can increase customer retention by up to 25%? Yet, despite its value, many businesses struggle to effectively manage customer feedback, often leaving valuable insights untapped. Virtual assistants (VAs) can be the key to transforming your feedback processes, helping you easily collect, organize, and analyze customer input….
Did you know that businesses that act on customer feedback can increase customer retention by up to 25%? Yet, despite its value, many businesses struggle to effectively manage customer feedback, often leaving valuable insights untapped. Virtual assistants (VAs) can be the key to transforming your feedback processes, helping you collect, organize, and analyze customer input…
As the new year approaches, businesses worldwide prepare to adapt to emerging trends and challenges. Virtual assistants (VAs) continue to play a pivotal role in helping businesses operate efficiently, scale operations, and stay competitive. With 2025 on the horizon, new trends are shaping the virtual assistant landscape, offering exciting opportunities for businesses looking to maximize…
Organizing a corporate event can feel like juggling a thousand tasks. From securing venues and coordinating schedules to managing RSVPs, every detail requires attention. These projects demand significant time and resources, which can stretch even the most organized teams thin. But there’s a solution—virtual assistants (VAs). Virtual assistants are skilled professionals trained to handle various…
Every business aims to achieve more in less time, but balancing workloads without overwhelming employees can be a challenge. As demands increase, productivity often suffers—leading to burnout, inefficiency, and missed opportunities. Enter virtual assistants (VAs): flexible, skilled professionals who support your team remotely. By taking on routine or specialized tasks, VAs free up your staff…
A virtual assistant (VA) can be a game-changer for your business, streamlining operations and freeing up your time for strategic tasks. However, the success of your partnership often hinges on one key factor: clear and well-communicated expectations. Without this foundation, even the most skilled VA can struggle to meet your goals. Establishing clear expectations doesn’t…
A CRM (Customer Relationship Management) system is the backbone of any business. It holds vital customer data, tracks sales, and keeps your team organized. However, maintaining it can be time-consuming. That’s where virtual assistants come in—handling your CRM to keep everything running smoothly while you focus on growth. How Virtual Assistants Simplify CRM Management CRMs…
Planning for the Holidays with Virtual Assistants The holiday season is an exciting time for businesses, but it often brings a whirlwind of activity. From managing increased customer inquiries to preparing marketing campaigns, the end-of-year rush can leave teams stretched thin. For businesses looking to navigate this busy period with ease, virtual assistants (VAs) offer…
In today’s competitive landscape, businesses across industries seek ways to optimize operations, reduce costs, and stay agile. Virtual assistants (VAs) have emerged as a valuable solution, offering remote support to handle essential tasks and allowing businesses to focus on what matters most. From marketing and e-commerce to healthcare and real estate, industries leverage VAs to…
Managing a business can feel overwhelming at times. As operations expand, finding efficient solutions becomes vital. Virtual assistants are transforming how businesses grow by offering scalable, cost-effective support. Virtual Assistants Help Scale Operations Businesses grow faster when leaders focus on strategy, not busy work. Virtual assistants manage tasks like emails, scheduling, and customer inquiries. This…
Need Help with Market Research?Market research is essential for understanding your audience, refining products, and making strategic decisions. But in-depth research takes time, and that’s where virtual assistants (VAs) can step in. With their support, you can gather valuable insights without overwhelming your team, making your market research efforts more effective and efficient. 1. Collecting…
Want to Keep Your Business Ahead of Competitors?In today’s fast-paced market, competitive analysis is essential to maintain a strategic edge. But with all the data out there, staying on top of competitors’ moves can be time-consuming. Virtual assistants (VAs) offer a solution: they can conduct competitive analysis, gathering and analyzing valuable insights that help your…
Is Your Email Marketing Strategy Missing Something?Email marketing remains one of the most effective channels for reaching customers, with a strong return on investment. However, managing successful email campaigns takes time, effort, and strategy. That’s where a virtual assistant (VA) can make a difference. VAs can help you create and manage email marketing campaigns that…
How Do You Build a Virtual Team That Drives Success?Virtual teams have become the backbone of many businesses. But to truly benefit from remote work, creating a cohesive team that feels connected, motivated, and aligned with your goals is crucial. Here’s how to build a strong virtual team that works efficiently and drives business success….
Want to Grow Your Startup Faster?Time, resources, and expertise are critical for any startup. But with tight budgets and constant demands, many founders feel stretched. That’s where virtual assistants (VAs) come in. VAs can streamline operations, save resources, and deliver specialized skills without the overhead of full-time hires. Key Benefits of Hiring a Virtual Assistant…
Did you know 60% of businesses struggle to produce high-quality content consistently? Content creation can be time-consuming and resource-intensive, but virtual assistants (VAs) offer a cost-effective solution. Let’s explore how VAs can assist in every stage of the content creation process, from writing and editing to publishing and promoting. 1. Writing Compelling Content Virtual assistants…
Did you know remote teams can boost productivity by 25% with better collaboration tools? In a world where teams are spread across time zones, effective collaboration becomes a critical success factor. Virtual assistants (VAs) can play a pivotal role in bridging gaps and improving communication. Let’s dive into tips and tools that enhance collaboration within…
Business development is the driving force behind a company’s growth. From lead generation to client engagement, consistent effort and strategy are required. A virtual assistant (VA) can make a huge difference — bringing efficiency, focus, and cost-effectiveness to your business development efforts. Streamlining Lead Generation One of the key aspects of business development is lead…
When expanding your business into new markets, language is key. A multilingual virtual assistant (VA) can bridge the gap between you and potential clients, offering a cost-effective solution to engage with diverse customer bases. But what makes these VAs such a powerful asset to businesses? Enhancing Customer Experience The ability to communicate effectively in a…
Need help handling your day-to-day administrative work? A virtual assistant (VA) might be the perfect solution to streamline operations and save valuable time. 1. How Virtual Assistants Provide Administrative Support Virtual assistants excel at handling a range of admin tasks, from simple scheduling to complex document management. They offer support that’s adaptable and responsive to…
Have you ever wondered if your virtual assistant (VA) is truly paying off? You’re not alone. Understanding the return on investment (ROI) of a VA isn’t just about crunching numbers—it’s about recognizing value. 1. Defining ROI for Virtual Assistants ROI for a virtual assistant goes beyond dollars saved. Think about how they help free up…
Did you know that 62% of small businesses experienced cyberattacks last year? As remote work becomes the norm, businesses must adopt robust security measures to protect their teams and sensitive data. The flexibility of remote teams offers significant benefits, but it also introduces vulnerabilities that need careful management. So, how can you ensure the virtual…
Running a business means juggling endless tasks. From scheduling meetings to managing customer inquiries, your to-do list never seems to end. Virtual assistant (VA) services are here to change that, helping you streamline operations so you can focus on what truly matters—growing your business. Why Virtual Assistants Are Game-Changers for Your Business Virtual assistants aren’t…
E-commerce is booming. But running a successful online store takes more than just listing products. From managing orders to engaging customers, it’s a lot to handle. Enter virtual assistants—your secret weapon for scaling your e-commerce business. Why E-commerce Needs Virtual Assistants Virtual assistants (VAs) are more than just remote helpers; they’re game-changers. They handle essential…
Remote work is no longer a temporary response to a global crisis; it’s the new norm. From startups to Fortune 500 companies, businesses are embracing remote and hybrid models, redefining what the future of work looks like. This post dives into the current trends in remote employment and what the future holds for virtual staffing….
Did you know virtual assistants are transforming healthcare? VAs are lightening the load for medical professionals, from scheduling to patient follow-ups. Discover how they’re making healthcare smarter, faster, and more patient-friendly. Understanding the Role of Virtual Assistants in HealthcareVirtual assistants in healthcare are not just administrative helpers—they’re crucial in streamlining operations. They handle tasks that…
Managing projects can feel like a never-ending puzzle—too many pieces, not enough time. Deadlines, task delegation, and constant follow-ups can drain your focus. But what if you had an extra set of hands to keep everything on track? Virtual Assistants (VAs) are proving to be game-changers in project management, offering a winning combination of efficiency,…
Running a business is like juggling—emails, meetings, admin work, oh my! If you’ve ever felt like your day is hijacked by mundane tasks, you’re not alone. But what if you could reclaim those hours? Enter Virtual Assistants (VAs), your secret weapon to cutting through chaos and streamlining your workflow. Identifying Workflow Bottlenecks Before we dive…
Explore how virtual assistants can assist with SEO tasks, from keyword research to on-page optimization, to boost your website’s visibility. Did you know that businesses lose an estimated 30% of potential traffic due to poor SEO practices? It’s a hard pill to swallow, but the good news is that there’s a way to turn the…
Best practices for training virtual assistants to ensure they perform at their best. Did you know that businesses lose up to 20% of their productivity due to ineffective training? It’s a staggering number, and it highlights why training your virtual assistant (VA) properly is crucial. A well-trained VA isn’t just an extra pair of hands—they’re…
Did you know that 72% of remote workers report that maintaining a healthy work-life balance is one of their biggest challenges? In the world of remote work, where the kitchen table doubles as a desk, and work hours blend into personal time, achieving balance can feel like an elusive goal. For businesses, helping remote teams…
Did you know that 91% of businesses are increasing their investments in data and analytics? Managing this influx of data can be overwhelming for small to medium-sized businesses (SMBs). Without proper data management, all that valuable information can quickly become a burden. But there’s a solution: virtual assistants. Let’s explore how VAs can handle data…
Hiring a virtual assistant (VA) offers flexibility and access to a global talent pool, but it also comes with the challenge of ensuring they manage their time effectively. Without the structure of a traditional office, it’s easy for remote workers to get distracted or lose track of time. However, with the right guidance and strategies,…
Did you know that 86% of employees cite lack of communication as a major cause of workplace failures? For remote teams, effective communication isn’t just important—it’s essential. But with team members spread across different locations, how can you ensure everyone stays on the same page? Here are some strategies, backed by data and expert insights,…
Did you know that 60% of marketers say that scaling their efforts is one of their biggest challenges? If you want to expand your reach without stretching your team too thin, a virtual assistant (VA) could be the game-changer you need. Here’s how a VA can elevate your marketing game. 1. Content Creation From blog…
Ever wondered why some businesses thrive with virtual assistants while others struggle? The difference often boils down to one thing—skills. In fact, 89% of business owners say hiring the right virtual assistant has significantly boosted their productivity. But what makes a VA the right fit? Let’s dive into the top skills you should keep an…
Tips and strategies for fostering a positive and productive remote work environment. Creating a thriving remote work culture can feel like herding cats. But with the right strategies, you can turn your scattered team into a cohesive powerhouse. Here’s how to build a successful remote work culture that keeps everyone engaged, productive, and happy. Clear…
An analysis of the financial benefits of hiring virtual assistants compared to traditional employees. Ever feel like hiring in-house staff is draining your budget faster than a holiday sale? You’re not alone. Many businesses are discovering the financial perks of hiring virtual assistants (VAs). Let’s break down the cost-effectiveness of VAs and how they can…
A comprehensive guide to the best tools and software for effectively managing remote teams, including virtual assistants. Managing remote teams can sometimes feel like herding cats—if those cats were scattered across different time zones and had varying schedules. Thankfully, there are tools that can turn this chaos into harmony. Let’s dive into some essential tools…
Explore how virtual assistants can take over your social media tasks and help grow your online presence. Ever feel like managing social media is a full-time job? Well, that’s because it is. But what if you could outsource it to a pro without breaking the bank? Enter virtual assistants (VAs). Let’s dive into how VAs…
Compare the pros and cons of virtual assistants versus in-house employees to determine the best fit for your business. Torn between hiring virtual assistants (VAs) and in-house staff? It’s like choosing between a fancy latte and a home-brewed coffee. Both have their perks, but which one will give your business that caffeine kick it needs?…
Example of a business that successfully scaled using virtual assistants. Learn their strategies and outcomes. Ever wonder how to take your business to the next level? Let’s dive into the success story of DR Marketing Agency, a growing company that cracked the code to scale using virtual assistants (VAs). Here’s how they did it, with…
Discover the ways virtual assistants can improve your customer service and increase customer satisfaction. Want to stand out in the crowded market? Elevate your customer service game with virtual assistants. These digital powerhouses can transform your customer service, boosting satisfaction and loyalty. Here’s how: 1. 24/7 Availability Customers expect support around the clock. Virtual assistants,…
Onboarding a virtual assistant (VA) can be a game-changer for your business. The right VA can help you streamline operations, boost productivity, and free up your time for high-level tasks. But to truly reap the benefits, you need a solid onboarding process. Here’s your ultimate guide to seamlessly integrating virtual assistants into your team and…
Think hiring a virtual assistant (VA) is a waste of time? Think again. Misconceptions about VAs are rampant, and these myths could cost your business time and money. It’s time to set the record straight. In this post, we will debunk the top five myths about hiring virtual assistants and show why integrating VAs into…
Imagine this: Your business is thriving, but you’re constantly juggling tasks, feeling overwhelmed, and struggling to find enough hours in the day. Now, picture a scenario where routine tasks are seamlessly handled, your schedule is perfectly managed, and you can focus on strategic growth. This isn’t a distant dream—it’s the reality when you integrate virtual…
Hiring a virtual assistant (VA) can transform how your business operates. To ensure you find the right fit, looking for a combination of soft skills and technical abilities is crucial. Here’s a detailed guide on the top skills that make a virtual assistant stand out. Communication Skills Effective communication is the backbone of any successful…
Bringing a virtual assistant (VA) on board can be a game-changer for your business. However, like any new hire, they need a proper onboarding process to integrate smoothly and start contributing effectively. Here’s a step-by-step guide to help you onboard your VA for maximum efficiency. Step 1: Pre-Onboarding Preparation Before your VA starts, set the…
Social media is no longer just a tool for staying connected with friends and family. It’s a powerful platform for businesses to engage with customers, build brand awareness, and drive sales. However, managing social media effectively requires time, expertise, and consistency—something many businesses struggle with. That’s where virtual assistants (VAs) come in. Here’s how a…
The traditional office model is being redefined, and leaders like Braden Yuill are at the forefront of this transformation. Recently featured in Growth Illustrated, Braden’s work with Virtual Coworker showcases how remote staffing is not just a trend but a revolutionary approach to business growth and scalability. Here, we dive deeper into Braden’s journey and…
As businesses increasingly turn to remote staffing solutions, interviewing virtual assistant (VA) candidates has become a crucial skill. Hiring the right VA can streamline your operations and boost productivity. But what should you ask during an interview to ensure you find the perfect fit? Why Hiring a Virtual Assistant Matters Remote work is on the…
Virtual assistants are becoming increasingly vital in today’s evolving business landscape. This article investigates the trend of employing remote professionals from the Philippines for roles including graphic design, bookkeeping, lead generation, and web development. It also considers their impact on your business operations. The Growing Popularity of Virtual Professionals More people are working remotely worldwide,…
Step into the future of business efficiency where every task, no matter how small or complex, is handled with precision and expertise. This isn’t the stuff of fantasy; it’s the impact of integrating Virtual Assistant (VA) services into your operations. These champions of productivity are not just supporting roles; they are the catalysts for unparalleled…
At Virtual Coworker, we’ve always believed in the power of exceptional virtual assistant outsourcing and business consulting solutions. Our commitment goes beyond delivering services; it’s about empowering our partners with unmatched professionalism and support. Today, we’re thrilled to announce a milestone that reflects this commitment – Virtual Coworker has been honored by The Manifest as…
In the digital era, the workplace landscape is evolving dramatically, with the rise of virtual assistant staff marking a significant shift in how businesses operate. Let’s dig deeper into the increasing popularity of utilizing remote virtual professionals from the Philippines for roles such as graphic design, bookkeeping, lead generation, web development, social media management, customer…
In today’s interconnected world, hiring virtual assistants has become a game-changer for businesses seeking efficiency and flexibility. If you’re working with a Virtual Assistant (VA) in the Philippines time zone, understanding the intricacies of working within a distinct time zone is vital for a harmonious partnership. This guide will provide practical tips to enhance communication,…
In recent years, the recruitment landscape has witnessed a significant transformation with the introduction and rise of social media networks. Recruiters are now harnessing the information available on platforms like LinkedIn, Facebook, and Twitter to identify and connect with potential candidates. The surge in popularity of these social and professional networks has provided an extensive…
A business is only as great as its employees who continually go above and beyond to deliver. In today’s market, the surest indicator of success is a company’s ability to attract and retain the best professionals in their respective fields. Expectations from candidates are now higher than ever, so hiring teams are being forced to…
The outsourcing industry in the Philippines has witnessed remarkable growth in recent years, positioning itself as a top location for businesses seeking cost-effective solutions to talent shortages without having to compromise on quality. The key factors driving this rapid growth include; the focus on developing a highly skilled and dynamic workforce, investment in critical infrastructure,…
Running a small business can often feel like a whirlwind of chaos. As a small business owner, you find yourself juggling a multitude of tasks, from managing clients and projects to handling administrative work and everything in between. It’s easy to get overwhelmed and lose sight of what truly matters: growing your business. That’s where…
Picture this: you’re working on growing your business and tackling your to-do list like a boss, but you’re starting to feel like you’re drowning in all the administrative tasks. That’s where a remote virtual assistant comes in! They’re like a superhero for your business, swooping in to save the day and helping you boost productivity…
Running a small business can be a wild ride! As a small business owner, you’re often spinning plates, juggling tasks left and right, and wearing more hats than you ever thought possible. It’s exhilarating, sure, but let’s face it – it can also be pretty exhausting. That’s where a virtual assistant comes in! By hiring…
As a business owner, finding the right talent for your organization can be a challenge. From recruitment to training, the process can be time-consuming and expensive. This is where outsourcing can come in handy. Outsourcing staffing is the process of hiring a third-party company to handle your staffing needs, like Virtual Coworker. By doing so,…
Managing a virtual assistant based in another country takes a different approach than a team member who is only a desk away. You don’t have the advantage of in-person communication, so you’ll need to find other ways to stay connected, communicate clearly, and ensure that your VA has everything they need to succeed. Let’s explore…
If you’ve only ever functioned as a solopreneur, bringing on a Virtual Assistant can feel scary. How will you find the right fit and feel confident that they will add value to your organization? First, trust yourself. You’ve brought your business this far by making sound decisions, and hiring a Virtual Assistant will be yet…
One of the most critical parts of hiring begins before you interview your first candidate — writing the job description. Your description determines what type of candidates you attract, so it’s not something you want to treat as an afterthought. It also helps you weed out unqualified candidates before you invest time in vetting and…
In today’s job market, it’s not enough for recruiters to simply post job openings and wait for candidates to apply. They need to be actively involved in the recruiting process, which includes honing their interviewing skills. Recruiters need to know how to assess candidate profiles before and during each interview. By asking the right questions…
Successful businesses know how important it is to keep up with the latest recruitment trends. The candidate marketplace is constantly evolving and employers have been forced to adopt new recruitment and retention strategies. By understanding the latest trends and improving outdated processes, employers are able to attract and retain top talent in an increasingly competitive…
Engaged employees are a company’s greatest asset. Engagement is a surefire sign that employees are productive, enjoy their work, and care about their co-workers and customers. Most importantly, studies show that highly engaged employees are less likely to quit, which allows you to hold onto top talent. If improving employee engagement is on your radar,…
Can you imagine if the COVID pandemic had happened 20 years ago? Working from home simply wouldn’t have been an option for many people, given the technology at that time. Evolving workplace technologies allow us to continue building the future of work and keep business moving forward. In today’s landscape, this means focusing on tools…
The hiring struggle is real. Despite big job growth earlier in 2022, many businesses are still struggling to fill key positions. In fact, 60% of small businesses say they can’t find enough workers. Is it time to leave the hiring to the experts? Here are five reasons why now is the perfect time to outsource…
There’s an age-old argument about the value of investing in employees’ professional development. A CFO asked what happens if the company pays to develop their people and those employees decide to leave. To which the CEO replied: “What happens if we don’t, and they stay?” Simply put, a company is only as strong and successful…
Hiring a new employee is a lot like matchmaking — you want someone who doesn’t just fit the job description but also meshes well with your team and company ecosystem. How do you know when you’ve found “the one”? It starts with knowing how to accurately assess a candidate’s profile. Here’s how to approach candidate…
The past two years have brought a flurry of changes to the Human Resources role, particularly in the area of recruitment. Finding talent looks a lot different these days, especially if you’ve embraced the remote/hybrid work-life. Shifts like hiring across states and even across countries are spurring a number of new trends in how companies…
For many organizations, upskilling is no longer an afterthought. Since the start of the pandemic, it’s become a very necessary part of a company’s ability to adapt. By investing in your employees’ skills and knowledge, companies can grow stronger from within and adjust to changing conditions. And if virtual employees are part of your team,…
The New Year is the perfect time to set your marketing strategy on the right course. Just like consumer preferences, marketing trends evolve over time and should be adjusted each year to help you win more business. Here are a few tips to guide your marketing for 2022 and give it the best chance for…
As you’re treating your in-house staff to holiday parties, gifts, and bonuses, remember to celebrate the people who keep your business running remotely. Your virtual staff should be included in your end-of-year celebrations, even if they can’t be there in person. Here’s your top 10 gift guide for virtual staff in the Philippines, chock full…
Time is the most precious asset for any business owner. Sure, we all have 24 hours in a day, but those hours look and function differently when you’re running the show and don’t have a full team of helpers behind you. The secret sauce to business growth isn’t having more time. It’s making the most…
Remote work continues to hold the attention of companies across the world. Rather than seeing it as a temporary solution in a global crisis, it’s become the preferred method of recruiting and hiring employees for the long term. Now that more companies are starting to embrace a remote-first mindset, it’s time to get your processes…
Employee engagement is everything when it comes to retention and productivity. When employees feel connected to the workplace and their teams, they also feel more dedicated to their role. This is true whether you have on-site staff or remote workers (or a combination!). But oftentimes, it can be challenging to help remote employees bridge the…
If you’ve only ever functioned as a solopreneur, bringing on a Virtual Assistant for the first time can be a scary process. How will you know they love and care about your business as much as you do? Handing over a piece of your business can feel daunting at first, but it’s also the only…
We all have the same number of hours in a day. But one person’s day can look vastly different from another’s depending on how they manage their time. We don’t always have a choice in how we spend our time. But there are other times when a few simple tweaks to the workday can free…
The hybrid workplace is here to stay. Even as offices across the country are reopening, many companies have announced they intend to maintain remote work protocols, at least in part. As pandemic conditions ease, companies that are ready to transition workers to a hybrid environment face new challenges. This “new normal” requires companies to create…
If sales and marketing are the lifeblood of any organization, then IT should be considered the beating heart of the business. It enables all other parts of your business to thrive. Everything from sales to accounting to operations depends on the technology, security, and interconnectedness that IT brings to the table. And in many cases,…
The work-from-home movement was headed our way long before 2020 forced companies to rethink the workplace. Now, it has reshaped the future of our global workforce. Recent reports have found that a large majority – as much as 91% – of those who are currently working from home due to the pandemic wish to continue…
Virtual collaboration has been a common theme in the workplace over the last year. At the beginning of the pandemic, finding ways to work and stay connected remotely was a matter of keeping your head above water. Now that the “new-ness” has had some time to wear off, companies can take a step back and…
Did your 2020 marketing strategy get tossed out the window? You’re in good company: no one was prepared for the effects of a global pandemic. Many companies scrambled to pivot their offerings, adjust their messaging, and stay connected with their customers in every possible way. Through all the noise, a number of interesting marketing trends…
When the coronavirus pandemic first hit, companies had to quickly shift priorities from “business as usual” to “keeping business going.” Sending workers home and learning how to work virtually stole the spotlight for many weeks. Fast forward several months, and teams are still largely working virtually. Now that the dust has settled, companies can move…
When you’re hiring a new team member, meeting them in person is a big part of the process. You’re not just looking for skill, but also for organizational fit, personality, and the energy a person brings to a role. During the pandemic, video interviews have taken over. With no end to COVID insight, HRs are…
The global pandemic might not be a bona fide apocalypse. But with supply chain disruptions, employment uncertainty, and business operations turned on their heads, the future for many businesses is still unpredictable. It’s become more important than ever to capitalize on every opportunity. One surefire way to do this is through blogging. Blogs help to…
Outsourcing has long been the secret ingredient of successful startups, entrepreneurs, and companies who want to maximize their resources and output. And now, with virtual assistant networks like Virtual Coworker, it’s easier than ever for anyone to make outsourcing a competitive advantage. Now for the million-dollar question: What do I outsource? When you have a…
Whether you offer digital marketing services, run a growing consultancy firm, or sell swords for the Battle of Winterfell (cue Game of Thrones music), no business can survive without paying customers. Your quest, should you choose to accept it, is to connect with people who are already searching for what you offer. Once engaged, you’ll…
Just like hiring a local-based employee for a position, conducting a virtual assistant interview should be non-negotiable. The interview is your chance to learn what makes a candidate stand out and whether they’ll be a good fit for your organization. This is also your opportunity to administer mini-test activities that will evaluate their ability to…
Whether you’re new to remote work or you’ve been a work-at-home superstar for years, adding kids to the mix is a whole different ball game. Productivity has been turned on its head as parents try to strike a balance between work and home life. And while you want to enjoy having the family together under…
The way we interact with coworkers, family, and friends has forever changed. Interesting times with the current situation around the world. Many companies are having to adapt and make the decision to move their staff from office space to working remotely. Some companies already have structures in place for this but most do not. Working…
Virtual assistants truly are the unsung heroes of today’s workforce. CEOs and entrepreneurs credit their virtual coworkers as the best way to scale and grow their companies quickly and effectively, especially as operations become more complex and in-house resources are maxed out. Here’s why other businesses are using virtual assistants and what you can expect…
What are your pain points? What is preventing your business from moving forward? How do you navigate through the ocean of endless day-to-day tasks and still have time to focus on the big picture? These days, technical roadblocks and friction-filled processes are common obstacles for business owners. Everyone is always worried about the big picture…
Hiring a skilled and dedicated virtual assistant is the ultimate goal for management in all industries. Having someone reliable and dedicated oftentimes translates to enthusiasm which will evolve a role toward an employee’s strengths. This is a key attribute that many in the outsourcing industry not only hold in high regard, but it helps them…
Trying to do too much at once won’t allow you to operate at a high level. That’s why delegation is integral to business growth. If you have a product your launching for example that is likely one of your more important goals. You should be actively working towards ensuring the progress of this goal. If…
Your website is more of a storefront than a business card. It’s a living, breathing entity that can update in real-time, at any time, for whatever reason you choose from just about anywhere. It’s practically magic, you guys. You can share news, announcements, new products or services, establish yourself as an industry leader with insightful blog posts…
Remote work is growing exponentially around the world. With a population of 107 million in the Philippines and a vast portion residing in Manilla, it’s no wonder commute times are terrible. Traveling can take up to two hours one way just to get into office buildings in the town center. This can be quite detrimental…
Hiring remotely IS the next big thing. With today’s emerging technology, virtual channels, and inclusive culture, companies have much more flexibility. Some businesses have fully remote teams, while many others allow their employees to work remotely at least once a week. According to a 2018 study by Upwork, work done by freelancers has increased 168…
Outsourcing is a cost-effective way to help grow your business. If you’re bogged down by repetitive tasks it’s a great way to increase productivity and allow you to focus on things that matter. The Philippines has a huge talent pool with a great work ethic, able to work any time zone and a high proficiency…
Whenever you embark on a new business venture it’s important to keep your expectations in check. It’s so easy to get carried away in the magic of a moment, believing that a new team member, a new project or a new partnership might be a life-changing development for your business. When anticipations are high you…
We’re here with an EPIC guide to help you find and hire the TOP virtual assistants. Our process has been compiled based on patterns from the 1,500+ hires we’ve placed and the 40,000 candidates we’ve screened.
As the late great legend, Stan Lee, once penned back in 1962, “With great power, there must also come – great responsibility.” This is true of all great heroes & heroines, but here, in reality, it is also true. As an employer, you have a great responsibility to your vision, goals, and especially your employees….
We’ve all done it. Right before an important decision or purchase, we scour the internet for information. These days everyone claims to have the correct answer. We even tend to trust strangers on the internet reviewing a product more than claims from a company themselves. With all the information out in the world, how do…
Hiring a dedicated virtual assistant is the perfect staffing solution for small businesses, startups, and entrepreneurs who are focused on the bigger picture and working hard to build their organization. These heavy hitting professionals do not have time to keep up with hundreds of emails, endless to-do lists, IT issues, and the financial health of…
Many outsourcing countries have emerged during the past decade, but the Philippines still continues to dominate the Business Process Outsourcing (BPO) arena. Why? The reasons are simple and clear: a high literacy rate with a dedicated workforce, English culture skills, low operational costs, and government support. Currently, the literacy rate in the Philippines is…
Bogged down by repetitive tasks? Time poor? A great way to increase productivity is to outsource and focus on the things that matter. Outsourcing can help change the way you work today and bring a breath of fresh air to your business. Have you noticed how many hours a day you spend doing repetitive management…
Our day-to-day lives require us to complete tons of tasks in a small amount of time. This rings especially true in the life of a business owner. You get to your office, open your computer…. and BOOM! 92 unread emails and it’s barely 8AM. This is just the beginning of the countless things you need…
We’ve all heard some pretty concerning stories about outsourcing, but it’s the positive feedback that has you intrigued by the idea of offshore staff. So you might ask, “What is the difference between encountering a positive or negative experience with outsourcing?” There are a few mistakes you should avoid to ensure only the best experience….
We are all faced with those moments when we are completely and utterly overwhelmed with the never-ending tasks at work. So how do we fix this? Hiring an employee to come into the office everyday can be expensive and there is no way we can manage to get everything done all on our own. This…
As technological capabilities evolve, companies with aspirations of success must evolve at a similar rate. If you are part of a midsized organization or have founded a low fund start-up, you are likely all too familiar with your resources being overwhelmed by admin tasks. It is because of this that more companies are looking to…
Outsourcing has become a huge benefit to many companies in Australia and other parts of the world. Its benefits are undisputed and the results tend to speak for themselves. Still, not every business chooses to outsource for some of its positions, but those who don’t are really missing out. Of all the areas in the…
In my time at Virtual Coworker, I’ve seen countless numbers of companies successfully hire staff in the Philippines. This can range from the mom and pop shop who hired a part-time admin assistant, to the ASX listed company who hired 20 customer and tech support staff. When outsourcing works, it’s amazing. The ability to hire…
In the age of technology, more and more offices are globally diversifying and moving away from the traditional bricks-and-mortar place of work. What this means is that we need to be flexible to collaborate with coworkers, customers and clients and manage outsourcing in an efficient and pragmatic way. These eight tips will make it easier…
The benefits of outsourcing particular tasks and positions within a business are indisputable, however, some business owners still choose to be sceptical. Whether it’s virtual assistants you’re looking for, or perhaps web developers, sales assistants, or customer support personnel, outsourcing from the Philippines is a great way to find exactly what your business needs. Here,…
Crew Scout is an online marketplace for on ¬demand video production and video crew services. Its purpose is to cut through the noise of the video production industry by enabling businesses to find and hire vetted video production companies and freelancers for their next video campaign. With their platform, you can post a project in…
Outsourcing as a concept is nothing new. What is new, however, is the ability for small and medium sized businesses to start and grow offshore teams instantly. What used to be reserved for only the big end of town is now available to everyone due to technology and a better educated global workforce. With workers…
To celebrate the new financial year in Australia, Virtual Coworker is holding a contest that will give the winner one free month of virtual assistant services. The process is simple. Fill out the form below telling us why your company desperately needs a Virtual Assistant. Our judges will choose the entry that seems to need…
Virtual assistants make work easier – and all over the world tens of thousands of companies and organisations are outsourcing jobs to highly skilled VAs working overseas. There are many great advantages. You can clear away difficult or time consuming tasks like spreadsheets or bookkeeping from your in-tray and create space to concentrate on the…
Outsourcing virtual assistants in the Philippines certainly has its benefits and businesses are moving in this direction to reap some of these. However, there are situations when outsourcing to a virtual assistant is not beneficial, particularly if the business does not have an adequate plan in place to support this type of arrangement. If one…
Organisations work hard to achieve goals through efficiency of time, outputs, resources and costs. Outsourcing to virtual assistants provides many benefits to assist organisations to achieve these goals, however it can be limiting when hiring project-based virtual assistants, as they are generally more taskoriented rather than focusing on the businesses’ long-term strategic goals. Hiring a…
As online and digital facilities continue to improve, the ability to hire virtual assistants is becoming more convenient for organisations. As a result, there is an increasing demand for outsourcing to the Philippines. This is for a number of reasons, including: • Reduction of overhead costs as a result of lower salary expectations; reduction in office…
Solar companies in Australia and abroad are dealing with increasing overheads at a time when demand is rising steadily. There are solutions available to support SME’s to do more with less; one of which is outsourcing. Outsourcing has been something that has, at times, had negative connotations attached to it, but the high quality and…
Building offshore teams used to be routine for only companies at the big end of town. Not anymore. In today’s business landscape, small to medium sized businesses are in a great position to take advantage of the cost-savings and productivity that comes with building an offshore workforce. For companies in Australia, there is no place…
Alicia Rennie from Oxygen Executive Technology has opened the door for virtual workers across a range of industries. But before you go ahead and fill a remote position in your company make sure you have an induction strategy in place. When I think back to my first job in recruitment 17 years ago I never…
Registered Training Organisations (RTOs) are increasingly juggling cost pressures at a time when demands on service delivery are on the rise. There are solutions available to support RTOs to do more with less; one of the most significant is outsourcing. Outsourcing has been something that has, at times, had negative connotations attached to it, but…
Working with remote developers can be incredibly beneficial to a business. It’s an opportunity to employ highly skilled staff and to create working conditions that are suitable for both parties. However, for remote recruitment to work, it is crucial to find employees who are trustworthy, hard working and committed. What are the options? There are…
Unrealistic expectations? Imagine…you are the CEO, the CFO, and also the CMO of your business and desperately need a helping hand. In just a moment or two, you can have a virtual assistant, even a virtual team, fully ready to perform on your behalf. These remote workers can instantly solve all your problems. Does this…
Case Study: How to Build a Customer and Tech Support Team Business Name: BigAir Group Limited (ASX: BGL) Type of Company: Telecommunications Positions hired: Technical and Customer Support Explain the roles that you’re currently outsourcing Level 1 Technical Support for residential customers and non-technical Customer Service Representatives for corporate and wholesale customers. How did you…
Outsourcing work virtually is a cost-effective way to get those time-consuming tasks completed efficiently. As this financial year comes to an end, it is time to tie up loose ends and get prepared for the next one. To assist with the transition and get the right processes in place for the new financial year, there…
When you’re a salesperson, you want to be out there doing what you do best: sales! If you’re like me, closing a deal is the excitement and reward you live for. Of course, there are many steps leading up to that close. Some are enjoyable, like creating relationships, having meaningful conversations, and attending events. Other…
For those who aren’t familiar with Tony Robbins, he’s a legendary “business and life strategist” who has worked with the likes of Oprah Winfrey, Bill Clinton, and countless other extremely successful entrepreneurs and companies. I had the privilege of seeing him live in Sydney where he spoke about bettering oneself in business, relationships and everyday…
The days where business owners share a workspace with all of their staff are well behind us. Now, it is a rare workplace that does not have some level of remote working, whether that is a local staff working from home or a virtual assistant working in a different country. Being co-located with our teams…
If you’ve recently partnered with a recruiter to hire a staff member and had a positive experience, I’d imagine the timeline looked a little something like this: You, the hiring manager and/or internal recruiter identified a specific need within your team; You liaised with your consultant regarding said need and together established a plan of…
Name: Referee upon request Type of Business: Executive & IT Recruitment Type of Virtual Coworker: Full-time Recruitment Assistant Questions: What does your Virtual Assistant do on a daily basis? She started off doing some of the more basic admin functions any company has. Once I realised how competent and capable she was, we started giving…
More employees are working remotely from their homes, and that’s a good thing, not only for them, but also for their employers, and for the environment. The simple fact is that working in the comfort of your own home can increase job satisfaction, and satisfied workers tend to be more productive employees. Employers who let…
When working with remote teams, it’s critical to utilize programs that will best allow you and your staff to collaborate and communicate. There are a thousand apps and programs you can use to do this. In this article, I will cover the top three programs that Virtual Coworker and its clients use for seamless interaction…
With the help of a Virtual Assistant (VA), you can make your business more efficient and productive without having to micromanage everything. In fact, you can run your business even while you sleep! Here’s how: Answering Customer Service/Enquiries Answering questions from customers and interested prospects is a very time-consuming process. However, this is a necessary…
8 Things to Look For In a Virtual Assistant Outsourcing specific roles to Virtual Assistants is a critical component for growing businesses. There are, however, a lot of attribute that separate average virtual assistants from great virtual assistants. Below are 8 things to look for in a Philippines Virtual Assistant. 1. Excitement Find out if…
Outsourcing can be quite the daunting task. There are certain practices from recruitment to staff management that if done correctly will lead to outsourcing success, however, if disregarded can lead to total failure. The following are the ten biggest mistakes you can make when outsourcing Have a vague idea of the job role Having a…
I get asked all the time about the best way to create an amazing business relationship with a Virtual Assistant from the Philippines. In my experience, the way to do this can be a lot different from approaches most bosses take in western societies. Solid relationships are not built on money or gifts. It’s not…
Hiring virtual assistants in the Philippines (VAs) is a great option if you’re running on full capacity or looking to improve productivity and efficiency. With many online assistants specialising in various business processes and marketing skills, they can take a huge load off your shoulders. But regardless of how good the VA is, you will…
*** Please refer to our updated 2020 version of this blog here*** Beginner’s Guide to Interviewing a Virtual Assistant When hiring a virtual assistant (VA), conducting a preliminary interview is very important. Interviewing a prospective worker lets you know what that applicant is capable of and verify that he or she is indeed the right…
Whether you employ full-time, part-time, or virtual assistants, it is always important to establish good relationships with them. Studies have shown that building good relationships with the members of your team can improve overall business productivity and efficiency and help you generate greater revenues. Here’s how you can build a strong and successful relationship with…
You always hear people talking about Facebook pages and Twitter accounts, but as a business development resource for B2B service providers, LinkedIn is by FAR the most powerful social media tool around. For amateurs and experts alike, the following tips will help you master LinkedIn: Become a Thought Leader In order to build your personal…
A virtual assistant (VA) can greatly improve your productivity and, at the same time, give you more opportunities to focus on business and personal activities you enjoy the most. But how can you tell that a VA is indeed working for you? Unlike regular employees, you cannot exactly tell your VA to “step into your…
Having a sound lead generation strategy is a pivotal part of any business. It’s what attracts new clients and expands your customer base, allowing you to sustain your business and get access to a steady flow of income. Generating leads, however, is often a time-consuming task. If you focus your time and energy solely on…
Hiring virtual assistants (VAs) is one of the most effective and inexpensive solutions to manage aspects of your business. VAs can be a huge help and unlike hiring a full-time employee, you don’t have to spend a large amount of money to enlist their services. Like any boss-employee relationship, however, it is very important that…
I am excited and proud to announce Virtual Coworker has been selected as a finalist in Anthill’s Cool Company Awards 2013. We always knew the people of Virtual Coworker were cool, but having our company selected as one of the coolest companies in Australia is quite validating. Virtual Coworker is one of four finalists in…
As a marketing and sales professional, I know the feeling of having a list of tasks stack up in front of me. Whether it’s entering client details into Mailchimp, updating my CRM or prospecting for new leads, hours of my day are filled with essential, but not high value tasks. Unloading some of the lower…
This has been my constant motto as an entrepreneur with 2 decades of building businesses. In the beginning it meant I would pay someone else to wash my car while I focused on meeting an important deadline from the waiting bay. But ever since I hired my first offshore employee in the Philippines, that motto…
Managing any team can be hard, however as we all know there are good managers and bad managers. The thing that differentiates from good or bad is simply the way a person manages tasks and people. When working with remote teams, offshore or not, different things are important when compared to working with people face…
In the competitive landscape of U.S. business, outsourcing and hiring remote staff have emerged as game-changing strategies for companies aiming to scale efficiently. With the advent of digital workspaces, U.S. businesses, particularly small and medium-sized enterprises (SMEs), are increasingly turning to global talent to drive innovation, reduce costs, and enhance productivity. Why U.S. Businesses Are…