How To Cut Costs While Maintaining A High-Quality Customer Experience

Running a family-owned business can be uniquely rewarding, but it also comes with emotional complexities that other companies don’t face.

I barely passed high school and I never went to college. On paper, I wasn’t qualified to do much. So, I chose entrepreneurship. Not because it was trendy.

As the founder and CEO of Virtual Coworker, I’ve spent over a decade navigating the complexities of managing a global remote workforce.

Outsourcing is no longer just a cost-saving tactic. It’s an over $400 billion industry that drives how companies build, expand and compete worldwide.

What it means to be a great leader changes with the times. In the past, it may have meant someone who made innovative decisions, elevated the business’s profile and boosted profits throughout their tenure.